Missions

The migration crisis at the European Union border between Croatia and Bosnia is worsening. TSF has started its operations in collaboration with the International Organisation for Migration (IOM) to provide internet connectivity in the Bira shelter opened by IOM in October 2018.

TSF supported relief teams and local authorities, as well as the thousands of people affected on the island of Dominica by Hurricane Maria from 20th September 2017 to 18th February 2018.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

Following Hurricane Felix, TSF installed three emergency communication centres for the United Nations and the humanitarian community in the Puerto Cabezas region, in partnership with the European Commission Humanitarian Aid Office (ECHO).

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

Just after having returned from their mission in Guatemala, TSF Latin America teams are again called upon by Managua's authorities.

As part of their collaboration agreement, TSF's Regional Base for the Americas and the SINAPRED intervened in Cerro Musun, affected by heavy floods and landslides.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.